In a recent online customer feedback message, Minnie from the Stirling store was praised for her outstanding service.

The customer wrote: 'I just wanted to praise a particular member of staff in your Stirling store after my visit on Saturday 17th June 2017.

Choosing the right glasses

'Your colleague, Minnie, was wonderful when helping me choose my new glasses. She listened to what I was looking for and helped me find several pairs across all price ranges, even pointing out her personal favourites and adding a few surprises I would never have been brave enough to try on my own.

'I discovered that I suit a style of frame I've always loved but never imagined would work on me. With Minnie's help, we managed to narrow down six potential pairs to one and I am absolutely thrilled with them.

Patient and friendly

'I'm sure I took up far too much of her time on a busy weekend but she was patient and so friendly and her feedback was very welcome. I usually have my partner with me when picking out glasses but this was my first solo trip and Minnie made the experience much more enjoyable and not stressful as I had feared.

'Please do pass these comments on and continue to look after your lovely staff member so others can have an experience like mine.

Kristi, Stirling

As Specsavers we always strive to provide a high level of service and care to all our customers so it’s great to receive such positive feedback.

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