The team at Specsavers in Sittingbourne has been praised by a very satisfied customer for their excellent service.
‘My mother is 91 and was visiting me and was having trouble with her hearing aid. We went into your branch and as I waited at the hearing reception, Craig was sent to assist us.
‘He was brilliant. Sorted out the hearing aid – the issue was that the battery had been inserted the wrong way round. He was so kind, helpful and courteous. He wouldn't accept a payment for his service.
‘I wanted you to know of his fantastic assistance. It meant my mother could hear on her trip to the theatre the next day. Please pass on my Mother's and my sincerest thanks and praises to him for his generosity and kindness.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.