Hayley Foord is the newest member of the team at Specsavers Seaford. She has been at the store for three months and is loving her role so far.

Tell us about yourself

I am very bubbly and I love to laugh. I play guitar, and previously studied agricultural engineering at college.

Do you wear glasses yourself? If so, which style do you like best?

I do. My favourite style is a cat’s eye/vintage look.

If you could have anyone, living or dead, come into your store for an eye test, who would it be and why?

Robin Williams, because I loved his humour and Mrs Doubtfire is my favourite film. Who knows who he would be when he came in!

What does your role involve?

Lots of customer interaction. Dispensing, collections, adjustments, repairs… a bit of everything. I love meeting new people and making people smile, knowing I am helping at the same time. And all the other staff are amazing too.

What is the biggest challenge you face at work?

Making sure that all our customers are getting great customer service and the results they are looking for – and keeping them all happy at the same time. It can be a challenge sometimes, but it is definitely worth the effort.

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