Krissy Morrison is the Assistant Manager at Specsavers Seaford, in Broad Street.
How long have you worked for Specsavers, and what did you do before that?
I have worked for Specsavers for 3 years. I was previously in the pub trade from the age of 18.
Why did you fancy a career change?
I applied to Specsavers looking to follow a different career path.
Since joining the team here I have completed a number of courses to further my knowledge, and have worked hard to understand all aspects of the store – working my way up to assistant manager along the way.
But there is still a lot to learn and further to progress. I am hoping to become a contact lens optician in the future.
What is your job all about?
The job is customer facing. We advise everyone what is best for them and their prescription.
So we work out how to give everyone the best deal, putting the customer first at all times.
It is important to us that everyone feels welcome. We pride ourselves on being the best we can be.
What is your favourite thing about your role?
My favourite thing about my job is the continuous learning.
There is a new scenario on a daily basis which helps to develop our knowledge and help others in the future. There’s never an end to how much we can know.
And what is the biggest challenge?
The biggest challenge within the role is to explain to a patient about their prescription and try and not complicate things, giving a clear explanation as to why their new prescription may feel a little different.
There are also times where a slight adjustment to the frame can make a difference in a patient’s vision. We need to find out exactly what the patient is experiencing in order to rectify any issues.
If you could choose anyone, living or dead, to come into the store for an eye test, who would it be and why?
If I could choose anybody to come into the store to have an eye test it would be Jim Henson, the man who created The Muppets.
I would love to find out all about how the puppets were made, and how the ideas for his films and TV programmes came about.