Saltcoats dispensing consultant has won an award for always ensuring her customers receive five star treatment.
Dedication to customer service
Anthea Gault scooped a Customer First Award – awarded by Specsavers to recognise and reward team members who go above and beyond to serve customers and exceed their expectations.
Anthea has worked for Specsavers for more than eight years and was recommended for the award by an optometrist at the store in acknowledgement of her dedication to customer service.
On one occasion, a customer in a nursing home asked her daughter to go to store to select frames.
Anthea decided it would be better to go to the nursing home herself with a selection of frames so the customer could choose herself.
A joy to work with
Store director, Al Ferdinand, says: ‘Anthea is a joy to work with and always goes the extra mile for our customers. She ensures that their needs are met to the highest standard and takes great pride in her work. Well done Anthea!’