Optical experts in Richmond received high praise from another satisfied customer who was glad she went to Specsavers.
Another happy customer
Offering her feedback, she said: ‘I have been to have an eye test at the Richmond store and I have to say that the staff there were warm and friendly and couldn't do enough for you.
‘I am a nervous customer with anything medical but the staff put me at ease and I appreciated them taking the time to explain what they were doing and why.
‘Very polite and extremely professional. You really should give them a personal thank you from me. They are an absolute credit to you.’
A word from the store director
Ross Campbell, store director, said: ‘Receiving positive feedback from our customers is important to our team. We give our all to ensure our customers have the best possible experiences in store it’s great when they let us know they’re happy with the service they’ve received.’
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive from our customers. If you’ve had an experience you’d like to share, please visit our online feedback page.