The team at Specsavers in Poole is always thrilled to receive lovely customer feedback, so we thought we could share a recent note sent to the store.

'I came in last week for my eye appointment at the Poole store and the service I received from everyone was incredible.  Even when sat in the waiting room, I observed staff 'high fiving' each other at the end of their shift which was amazing to see.  Such a positive workplace.

'I was served by Luke who was incredible. I work in bespoke customer service training and he would be welcome to have a job with me any day! He was fun, relatable, polite and patient, and made me feel valued.  It was an all round great experience from walking in the door to walking out.

'I give you five stars!'

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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