Emma Tomes from Specsavers' Learning and Development team arguably had some insight into how great the audiology services are at Specsavers.
So when her own dad was looking for some TLC for his own hearing, Emma did not hesitate recommending a local audiology team to him!
Hearing issues since childhood
66 year old Martin Robinson is a retired heating engineer. He has experienced hearing problems from childhood - and swore he would never wear a hearing aid - but like many before him, he was not aware of how far the industry has come and how small a hearing aid is these days.
After sharing much insight into the technologies now available, Emma was able to persuade her dad to step over the threshold of the Specsavers store in Poole, and learn more about the options available to him.
Suffice to say, he was a bit nervous but Amy from Poole's audiology team put him at ease and discussed the options available to suit his needs and lifestyle. He also benefited from a free hearing test that is available to all customers.
Future looks and hears bright for Martin
Martin is now awaiting delivery of his new hearing aids and sent his daughter a lovely message after his appointment.
Martin said: 'I received a fantastic service and learnt lots about hearing loss.'