Specsavers in Pontypridd has won a Specsavers award for offering the best customer service for a large store in Wales. The store beat off competition from six other stores in Wales to win the top prize.
Real customer feedback
The award was judged on customer feedback rather than set scoring criteria. Geraint Jones, director of Specsavers in Pontypridd, said:
‘I am absolutely delighted that our store has received this award for customer service. This recognition means a great deal to our team in Pontypridd and reflects the hard work and dedication every staff member puts in to providing great customer service in store.
Making sure our customers are happy with the service we provide is our number one priority, and I’m sure the team will continue to work hard to uphold our award-winning standards.’