Staff at Specsavers across Plymouth and Saltash have completed a course, developed with The National Autistic Society, to support customers with autism.
The initiative, which has been rolled out across Specsavers stores nationwide, builds the team’s knowledge about the lifelong developmental disability. The online learning modules cover understanding autism, communicating with people with autism, how autism can impact the senses, and adjustments that stores can make.
Supporting local community
Store director at Specsavers Plymouth, Dr Josie Forte said: ‘We want to make sure that our team able able to support the local community in the best possible way. This training has enabled the team to be able to communicate and support someone with autism in the most effective way possible.'
Gail Walker said: ‘This is important training for the team as it’s vital that all customers’ needs are recognised. We often think of autism in children but rarely do we consider adults with autism, this qualification will help staff recognise and identify specific needs.’
The National Autistic Society’s business development manager, Sharlene Wright, said: ‘It has been an inspiring collaboration we welcome the open attitudes and minds with which Specsavers is seeking to help the lives of people on the autism spectrum.’