As the nation marks Dementia Awareness Week (15-21 May), Specsavers in Orpington is highlighting members of staff who have gone the extra mile to develop a greater understanding of the disease.

Fully qualified

The Dementia Awareness programme is aimed at teaching members of staff more about Alzheimer’s disease, and providing them with the knowledge and practical skills that will enable them to better accommodate customers and employees affected by the condition.

The store in Orpington boasts a significant number of Dementia Friends, with 14 in total. The nine pictured below include; store director Wai Leung (far left), as well as Gabriela Iacomi, Anca Santa, Ahmed Ibrahim, Linda Gallacher,  Shahed Booly, Imran Wahid, Ash Patel and Nicola Patching.

Also qualified as a dementia friend but not pictured are; Shahen Raj, David Whitby, Ja Ja Carter, Mo Alam and Pauline Laville.

Positive steps

Wai Leung, store director from Specsavers Orpington, said: ‘We have a solid focus on ensuring we are well-equipped to accommodate all kinds of customers. For us, supporting customers with dementia is an absolutely vital practice for our business.’

Building relationships

Dementia Friends is completed online and entails watching a series of scenario-based videos. Participants then undertake a classroom session to build on these skills, helping them to develop positive relationships with people with dementia. All Specsavers support office staff are also being offered the training.

The comprehensive training covers all aspects of dementia and discusses how it affects people in different ways. With particular relevance to Specsavers, it also describes how senses can be affected, including sight and hearing.

All Orpington store information