One of our customers, Bernard, only agreed to have his hearing checked to stop his sister from nagging him so could not believe it when Kirsty confirmed his hearing loss. Kirsty fitted him with demo aids to prove to him that hearing aids could make a difference. He was so impressed that he purchased a pair of hearing aids:
‘I know now that I was struggling to hear and missing out on so much of the conversation. Then I met Kirsty and she was so patient with me and really understood what I was going through.
My hearing aids have truly improved my life.’