A couple who recently visited the Specsavers Norwich store were highly impressed with the level of service they received.
Spotting good customer service
In particular, they praised one staff member for the time and attention she spent ensuring tests were conducted carefully and offering style advice for the perfect frames.
‘My husband and I have had excellent attention and patience from your wonderful dispensing optician Michelle Bertone. She has always been extremely patient and very helpful and, as we have been in retail business for many years, we know how to spot good customer service!’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.