People buying glasses from Specsavers on North Finchley High Road will now receive a personalised shopping experience from in-store style experts Merve Helvacioglu, Tithi Dave and Aleksandra Lawrence, who have recently completed a Frame Perfection course from the London School of Styling.

The accredited frame stylists will get to know their customers’ needs and preferences and use this information, along with their knowledge of styles, face shapes and colouring, to guide their final choices.

Merve said: ‘It was great to take part in this training. We have all benefitted from the tips and use these skills on a daily basis in store. It really helps us to segment each customers’ requirements.’

A word from the store director

Store director Neha Shah added: ‘At Specsavers North Finchley we pride ourselves on delivering an excellent customer experience. The team was already skilled at helping our customers choose the right frames but the course has given Merve, Tithi and Aleksandra more confidence to talk about trends and give customers advice to suit their own style.’

Frame perfection

The course is a hands-on one-day workshop designed to improve frame-styling skills and confidence so staff can give bespoke styling advice to customers.

The course covers the impact of trends and how to give the best advice to customers based on their face shape and colouring. All delegates are awarded a certificate from the London School of Styling.

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