Staff at Specsavers in Newquay have completed a course, developed with The National Autistic Society, to support customers with autism.
Helping every customer
Team member Leanne at Specsavers Newquay took part in the training.
She said: ‘I took part in the training after I learnt how many people were affected by autism - more than one in 100 people. I learnt so much from the course and feel in a much better position to help someone communicate and support someone with the condition now.’
A nationwide initiative
The initiative, which is being rolled out across Specsavers stores nationwide, aims to build the team’s knowledge about the lifelong developmental disability, while helping to improve the customer experience for people with autism, and their carers.
The online learning modules cover understanding autism; communicating with people with autism; how autism can impact the senses, and adjustments that stores can make.