Although celebrations are on the back burner due to current coronavirus restrictions, the team from a Newport opticians have raised their glasses (socially distanced) to one year in business.

 

Specsavers Newport in numbers

In the 12 months since Specsavers at 9 Baddeley Court opened, the team have continuously cared for their customers’ eye health by performing more than 3,000 sight tests. The store has also prevented 172 customers from having to visit hospital by providing a specialised service called PEARS (Primary Eye-care Assessment Service) for those suffering from a variety of eye conditions.

 

An optical coherence tomography (OCT) has been at the store since it opened and has allowed the team to view the eyes in greater detail than ever before. The hospital-grade scan has been used nearly 1,500 times and been able to detect conditions, such as macular degeneration and glaucoma.

 

A key pillar of the community 

Supporting the local community is very important to the store. Specsavers Newport sponsored the Year of the Rat celebrations in February, as well as donating high vis vests to local school children last winter, helping to ensure their safety during the darker months.

 

Staff support

Their dedicated service continued throughout lockdown, with members of the team making home deliveries and emergency repairs for customers who were not able to visit the store. As well as taking care of their customers, the team has also supported optical apprentice, Hannah Nichols and optical consultant, Daniel Judd, to complete their qualifications.

 

A word from the store

‘It’s even more special that we can celebrate the store’s first birthday, given what’s happened over the last few months,’ comments Daniel. ‘Although we’d hoped to be honouring this achievement in slightly different circumstances, I’d like to thank our wonderful customers and the local community for supporting us over the last 12 months.

 

‘Even in these uncertain times, it’s reassuring to know that people can come into the store and be greeted with some familiar faces, as well being reassured that we are taking every precaution to keep customers and staff safe,’ continues Daniel. ‘We hope that the store has plenty of successful years ahead of it and we’re looking forward to continuing to support the community where we can.’

 

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