A 20-year-old woman from Newport has set her sights on a future in contact lenses after completing an apprenticeship in-store.

Supporting the team

Danielle Critten joined the Austin Friars store in November 2016 without any experience in optics after deciding she wanted a career change from her previous job as a hairdresser. She quickly took to the new role, which involves registering customer details, helping customers with choosing and collecting contact lenses, and other administrative tasks.

Now a contact lenses assistant, Ms Critten will continue to support the team and hopes to take on further training to qualify as a contact lenses optician.

Ms Critten says: ‘Everyone at the store has been extremely welcoming and helpful. I’ve worked in a couple of different jobs since leaving school but they weren’t right for me. I really feel like I’ve found my calling at Specsavers and I am passionate about investing in my career.

‘I didn’t realise how many different options were available to help me kick-start my career in optics. I’ve gone down a route in contact lenses and, at some point, would love to move into a clinical role. This may not be for quite some time, but I know I’ll be well-supported by the team here and given plenty of opportunities to develop my career in-store.’

‘Great initiative’

Jason Williams, director at Specsavers in Newport, says: ‘Danielle has shown great initiative since joining and has proven time and again how she is a flexible and helpful asset to our team.

‘Encouraging the next generation of optical staff is important to us, which is why we are investing in our staff. We’re thrilled that Danielle has completed her apprenticeship with us and I have every faith that she will continue to flourish in her career at Specsavers.’

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