In a recent online customer feedback message, Catherine from the Musselburgh store was praised for her outstanding service.
Reassuring in a crisis
'During a routine eye examination, Catherine spotted an irregularity in my daughter's, Eilidh, eyes and immediately sent her to A+E. Understandably, Eilidh was upset at this, but Catherine was very reassuring and understanding of the situation.
'Eilidh's brain scan came back fine, and a further visit to the neurologist revealed that the condition was probably the side effects of medication.
Praise for excellent service
'Not only were we impressed, but the neurologist was also very impressed with the treatment Eilidh received from Specsavers, Musselburgh.'
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.