The team at Specsavers in Mexborough has undergone specialist training in order to better understand the needs of customers suffering from dementia.
People living with dementia often experience problems with their sight and hearing, meaning that it’s important for optical and audiological professionals to be able to put customers completely at ease during an examination or treatment.
A word from the director
Andy Bryer, store director of Specsavers in Mexborough, said: ‘Undertaking Dementia Friends training has been very educational and hugely beneficial to the team in their day-to-day roles.
‘The training has helped everyone understand more about dementia, particularly the ways it affects people beyond their memory. It means that our team can continue to help and support all our customers with the same excellent service we’re already known for.’
Four employees at the Specsavers store on York Square have now completed their Dementia Friends training, and can be identified by the ‘Dementia Friend’ badge on their uniforms.
Approved by the Alzheimer's Society
The Dementia Friends training is an initiative run by the Alzheimer’s Society. The comprehensive course discusses all aspects of dementia and how the disease will affect all people in different ways.