Specsavers staff in Margate received some amazing feedback from a woman who was struggling to find the right glasses.

Appointment within two days

‘I called the Margate store to book an appointment for an eye test and managed to get the appointment within two days.

‘The optician was pleasant and dealt with me swiftly and professionally. Then, a sales assistant saw me struggling to find a suitable pair of glasses and helped me choose what was best for my face’s shape.

‘She found two pair of glasses and a pair of sunglasses that I adored – and they were even on sale!

Exceeding expectations

‘Has she not come and helped me choose the right frames for me, I would have left the store empty handed.

‘Well done Specsavers Margate for exceeding my expectations!’

Anonymous, Margate

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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