The Luton store received high praise from yet another happy customer, following a visit to store in May with their daughter.

Glowing feedback

Offering their feedback, the customer said: ‘It is with sheer delight that I feel the need to share my amazing experience when I visited my local Specsavers in Luton earlier today.

‘The reason for my visit was because my 15yr old daughter had broken her glasses. We were greeted by the fabulous Foz.

‘Picking another pair that my daughter would like was no easy task, which is where your wonderful member of staff Foz was able to assist. He was patient, professional, friendly, understanding and, more to the point, was completely in touch with what my daughter wanted. He spent time helping to choose a style and nothing was too much trouble for him.

‘I am absolutely delighted with the service we received from him, it was nothing but impeccable and frist class. He really did make out visit pleasurable and easy. Every store needs a Foz, he really is a fab guy and a great representative for Specsavers.’

Anonymous, Luton

A word from the store director

David Brett-Williams, store director at Specsavers in Luton, said: 'It’s always a joy to hear positive feedback from customers. “Foz is a shining example of the service we offer our customers here at Specsavers in Luton and a great role model for his colleagues.'

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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