Dear Specsavers Luton,

I have been very impressed with the service I have received from your store. From the staff who greeted me on arrival, tested my eyesight, took my order through to the staff when I collected my order.

I was especially impressed because I have noticed that if I stop in town in my tracksuit, I cycle to my office, I am often treated very differently than if I enter the same store having changed into my business suit.

Often there is a different level of respect dependant on what I wear. On both occasions I have collected my spectacles, I did so on my way to the office in my tracksuit, I was treated as though I was in my business suit.

Andrew, Luton

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