Specsavers in Llanelli has presented a customer with a cheque for £500 after she completed a customer feedback form in store.
Alison Northam submitted a feedback form to the Specsavers store on Stepney Street thanking staff, including optometrist, Kieron Johns, for their excellence service when she visited for a routine eye test.
Following her visit, Alison received a letter from Specsavers saying she had won its monthly £500 draw for customers who complete satisfaction surveys. Alison was presented with the cheque by store directors Sue and Matthew Harvey.
‘Thanks to Alison’
Mr Harvey said: ‘We encourage all of our customers to let us know their thoughts, whatever they are, as it helps us shape and improve our services in the future. I’d like to thank Alison for sharing her thoughts and hope she enjoys the prize money.’