We were delighted to get such positive feedback from one of our valued customers:
'I had to write to tell of my visit to your Livingston store today. The customer service was the best I have ever had in any shop or store. I phoned to get an appointment on a Saturday expecting to be told there was none available.
Not only did I get an appointment I got the glasses an hour later that day. The staff were without doubt the happiest most friendly staff I have ever dealt with.
At no point from walking into the store was I left on my own. These days this level of customer service is sadly lacking however this shop stood out from the normal shop, simply outstanding . I hope this gets passed on to all the staff in the shop as they deserve great praise for their fantastic attitude and helpfulness.