A customer visiting the store in Liverpool Lord Street was pleased with the level of professionality and customer service and left a comment giving his praise.
Impressed and satisfied
‘Today after my eye test, I was thoroughly impressed and satisfied with the customer service I received from Neil as I chose my frames.
‘The young man was professionally well-spoken, built natural rapport, excelled at maintaining a focus on what I needed and required and delivered the information in a timely and constructive manner.
‘I only came to this shop as my usual opticians were closed on Sundays and I needed glasses as soon as possible. But this visit has otherwise convinced me to change permanently to Specsavers.’
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you’ve had an experience which you’d like to share, please visit our online feedback page.