A local woman was delighted with the excellent service she experienced during a recent visit to Specsavers opticians in Kirkcaldy.
The customer wrote:
‘I arrived at 9am, unable to see as I had broken my glasses that morning and had no contact lenses left. I was given a pair of daily contacts, free of charge, which I was able to insert while in-store. There was no unnecessary waiting which meant I wasn't too late for work.
‘I then returned later on my lunch break to purchase a new pair of glasses and received excellent assistance with this - I was even able to collect my glasses later on that same day.
‘Overall I just wanted to say what excellent service I received and it made a very stressful morning turn out to be positive day.’
A word from the store director
Store director, Kathryn Thompson, says: ‘It’s great to hear such high praise for our store team and the service we provide at Specsavers Kirkcaldy.
‘I’m delighted that this customer had a positive in store experience and we were able to assist her so quickly. We pride ourselves on our friendly, efficient and professional service.’