In a recent online customer feedback message, Specsavers Kilmarnock received a glowing review.
The customer wrote:
‘I have been a customer of Specsavers for more years than I care to remember. The relationship has been a happy one during that time with friendly and reliable staff.
‘I have felt compelled to write to you with regard to an absolutely superb employee by the name of Philip Siu in your Kilmarnock store, who really pulled out all the stops for me.
‘Nothing was a problem to him, his patience and skill level were exemplary and I would sincerely hope that this employee will be recognised by management of the company as an example of his outstanding service.’
A word from the store director
Myra Smith, store director was thrilled to receive such positive feedback about a member of their team stating: ‘Its always great to hear from a satisfied customer as we pride ourselves on putting customers first and providing the best possible service. I will be sure to share these kind words with Phillip and commend him for his superb customer care.’
If you have a Specsavers experience that you'd like to share. Visit our online feedback page here.