The team at Specsavers in Keynsham has undergone training so that they are better able to support customers with glaucoma.
In conjunction with the International Glaucoma Association, Specsavers has developed the training for its teams to assist sufferers with their treatment. Specifically, they will be advising on how to effectively administer eye drops, which are crucial for managing the condition.
Richard Alexander, store director at Specsavers Keynsham, said: ‘This training will allow us to better support our customers with the condition and is a really positive development for our store.
‘It’s really important to us that we can provide the very best service to our customers and support someone with the condition in the most effective way possible.’
‘The training was very comprehensive and provided a deeper understanding of the condition,’ said Chris Duggan. ‘I’m now available in store to assist and advise glaucoma sufferers, and we’re also hoping to provide meaningful practical support to those that are struggling with the management of their condition.’
Often symptomless in its early stages, glaucoma is one of the leading causes of irreversible sight loss. It is thought to affect 700,000 people in the UK today, but as many as 50% of cases are undiagnosed.
 The State of the Nation Eye Health 2017: A Year in Review, Specsavers/RNIB