Staff at Specsavers in Irvine have been commended for providing excellent customer service.

A very happy customer sent dispenser Karen Wilkin, director Gill Syme and manager Margaret English a bunch of flowers and a card as a thank you.

Gill, Margaret and Karen were delighted with the unexpected surprise after helping the customer in question find the perfect pair of glasses.

Helpful and polite staff

Jim Quinn, store director at Specsavers Irvine said: ‘It’s always great to receive feedback from customers and we’re absolutely delighted to get such great feedback.

‘Our customers are at the heart of what we do and providing excellent service is very important to us.’

All Irvine store information