Specsavers in Newport has received glowing praise from a customer for delivering outstanding customer service.
Full of praise
Mr Steel recently visited the store and was full of praise for the team.
Mr Steel said: ‘I was blown away by the welcome I received from the whole team, they all made me feel very welcome. I was even offered a cup of tea while I waited for my appointment!’
Loyal customer base
Store director, Catherine Kidd said: ‘Delivering outstanding customer service is at the centre of everything we do. We are fortunate to have a loyal customer base and I put that down to the way we treat our customers.
'We are very proud of the feedback and it only reinforces our desire to continue to deliver first class customer service.’