A member of the team at Specsavers Ilford recently received a regional customer service award – and it was a real cause for celebration at the High Road store.

Shazreen received the award following some amazing feedback from a customer who said: ‘Shazreen was beyond amazing in her explanation and her confidence. I’m recommending Specsavers Ilford because I want my friends to be seen by her.’

A word from the store director

Mohammed Rehmani, ophthalmic director in Ilford, said: ‘We were really delighted for Shazreen as this award was well deserved, and for the store.

‘We always knew she was a bit of a star when it comes to customer service, but to have it confirmed regionally was great news.’

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