A member of the team at Specsavers Ilford recently received a regional customer service award – and it was a real cause for celebration at the High Road store.
Shazreen received the award following some amazing feedback from a customer who said: ‘Shazreen was beyond amazing in her explanation and her confidence. I’m recommending Specsavers Ilford because I want my friends to be seen by her.’
A word from the store director
Mohammed Rehmani, ophthalmic director in Ilford, said: ‘We were really delighted for Shazreen as this award was well deserved, and for the store.
‘We always knew she was a bit of a star when it comes to customer service, but to have it confirmed regionally was great news.’