Meet Graham

General Manager, Graham Tritton has been at Specsavers, and the Ilford store, for 20 years – since he was 19 years old. Graham was born in Whipps Cross, London before moving to South Woodford in East London and finally settling in Staines with his wife of five years. Graham started off working in the lab before becoming lab manager and moving onto his position as general manager. His favourite part of the job is interaction with people including both customers and his fellow team members.

Graham is a huge fan of reading and his favourite book is ‘The Hundred-Year-Old Man Who Climbed Out the Window and Disappeared’ by Jonas Johansson. He’s also a huge football fan and recently took part in a 5-a-side tournament to raise money for Macmillan Cancer Trust and played the position of Goalkeeper. With his London roots, Graham is an Arsenal fan.

In 2012 Graham received a special recognition award at the Specsavers National Managers’ Seminar for Specsavers and is also the managers’ chair in the London region. Graham also claimed it’s taken him 20 years to grow into his name and during his teens would’ve preferred a younger-sounding name!

Meet Naz

Nisar Khokar, the pre-screener assistant has been with Specsavers for six months and has made his mark already winning numerous customer service awards. Previously, Naz worked managing people at the courts which is where he gained his expertise in customer service. Naz was born in Pakistan and came to England at the age of nine and in the UK ever since, where he raised his two children who are both now at university.

An avid badminton fan, 49-year-old Naz plays at least once a week, and has always been a fan of sports. Interestingly, Naz met Her Majesty The Queen personally when the courts became Her Majesty’s Court Service where he was representing the whole of London. His dad was also the first Asian councillor in Barking.

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