Local optician Martin Bull has received some well-deserved praise from a customer – and some chocolates and a thank you card into the bargain – after helping identify a potentially dangerous eye condition.
Martin, who works at Specsavers Hove in George Street, recently arranged an appointment for the customer at the Sussex Eye Hospital in Brighton after becoming concerned about some of the images taken of the back of their eye during their eye test.
It turned out that their optic nerves were swollen. The customer ended up being admitted to hospital for scans, which led to a lumbar puncture to treat intracranial hypertension.
The customer called Martin ‘incredible’, and said: ‘I just wanted to say thank you very much to him, and tell him I am very grateful. You should be proud to have staff like him working for you.’
Above and beyond
Adam Fuller, store director in Hove, said: ‘We are really proud of Martin. He always goes above and beyond for our customers. We were relieved to hear that this customer is no longer suffering from headaches – and has received the medical assistance they needed.
‘It just goes to show how important having an regular eye test is, so if you have not had one for while – whether you are having any symptoms or not – why not book one online today.’