Staff at Honiton Specsavers have been training to better support customers suffering with glaucoma.
Often symptomless in its early stages, glaucoma is one of the leading causes of irreversible sight loss.
The training has been run in conjunction with the International Glaucoma Association and Specsavers has developed the training for its retail teams to assist sufferers with their treatment. Specifically, they will be advising on how to effectively administer eye drops, which are crucial for managing the condition.
A word from the store
Stephen Auty, store director at Specsavers Honiton, said: ‘Our store is such a big part of the community and it is really important to us that we can provide the very best service to our customers and support someone with the condition in the most effective way possible.’
Lauren Moore, trainee dispensing optician, said: ‘The training has given me a really good insight into the condition and made me more aware of the limitations it can cause.’
The training programme is being rolled out across Specsavers stores nationwide and complements the skills held by Specsavers’ optometrists, who have collectively completed almost 5,000 postgraduate glaucoma accreditations since 2017, through a variety of accrediting bodies including Cardiff University and the College of Optometrists.