After a great experience in store at the London - Holborn store, a customer took to the web to share her gratitude and express how impressed she was with the level of service received.
Miss Karkins writes:
'Myself and my mother both had an eye test today at your Chancery Lane branch. We had my 90 year old grandmother with us who has dementia and your staff couldn't do enough to help us.
I would like to say how helpful and professional all your staff were in this branch. We received an amazing service from all staff as well as witnessing amazing customer service to others where staff went beyond their duty to help. I would appreciate it if the staff who were working today at this branch could have this message passed on.'