Praise goes out to our conscientious staff member Clare Rogers who did all she could for Mr. Gath who was going through chemotherapy for cancer.
'I would like to thank you from the bottom of my heart for your kindness. It is nice to see that there are still people who care for others'
Mr. Gath, unable to physically come into our store explained in a letter that his eyes had become extremely sensitive to sun light due to his chemotherapy and wanted to know his options having already bought a pair of non-tinted bifocals from Specsavers.
Our dispensing optician Clare Rogers promptly responded, detailing all the options available to Mr. Gath and provided him with a golden ticket to receive discount for whichever option he chose.
Mr. Gath was enormously grateful to Clare and the Harrogate store. 'Thank you for your quick response to my letter. I will gladly tell all my friends of your kindness.'