Staff and customers at Specsavers Greenford can rest easy that they are in safe hands.
That is because the manager at the Broadway store, Jessica Bownes, has completed first aid and fire marshal training – so she is ready to tackle any emergencies that might occur head on.
As a result of completing her first aid training with St John Ambulance, Jessica has also signed up as a volunteer with the charity.
Nawaz Haque, store director in Greenford, said: ‘You never want to imagine that an emergency will happen in store, but we must always be prepared.
‘That is why I am pleased, while I hope that she never has to use them, that Jessica has taken this opportunity to develop her skills for the benefit of our staff and customers.’