A customer has written to the Gainsborough team, thanking staff member Josh helping her daughter Caitlin with her contact lenses.

Mrs A Irving says:

‘I just want to give a shout out for your employee Josh who talked my 13-year old daughter Caitlin through how to put in and take out her contact lenses. He was so reassuring with her, his tone of voice and his patience with her was second to none.

‘She now can't wait for her next visit.’

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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