Specsavers in Eastbourne recently received a hand written letter of thanks from a very grateful customer. The customer had come in for a routine eye test when a problem was spotted and she was consequently referred to hospital for further investigation. 

Mrs C Alland writes:

'Dear Sir/Madam

'I felt I had to put pen to paper to congratulate you on a really excellent employee names Paul Stokes at your Eastbourne branch in Terminus Road. 

'On having my eye test a few weeks ago he spotted a problems at the back of my left eye. Hence a hospital appointment at the eye clinic. The problem will have to be monitored and could become serious. 

'I am very grateful this was noticed. The consultant was surprised it had not been noticed before.

Yours Faithfully'

At Specsavers we always strive to provide the highest level of service and care to all our customers so it's fantastic to receive such positive feedback!

If you have an experience you'd like to share, follow the link below.

To leave your feedback

All Eastbourne store information