Once you’ve booked, we'll contact you for more information so that we can minimise the time you need to spend in store. You are invited to wear a face covering.


IMPORTANT: If you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally if you’re awaiting the result of a COVID test or have been asked to self isolate you should not be attending until advised to do so.


Unit 2, 1 - 4 North Road, Durham, County Durham, DH1 4PW

Get directions

0191 383 9495

Book appointment

Visit our hearing centre


Store services

Additional info

  • Additional glaucoma training in association with the International Glaucoma Association
  • Platinum Employer accredited
optical banner

Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

Efficiency of the sore, kind and understanding staff.

Jennifer, Durham

Overall everything the staff make you feel very comfortable and a safe place due to coroniviras.

Deborah, Durham

The advice I had from the optician I talked to early on in lockdown was most helpful, and we agreed to watch and wait, but with the option of a visit if there was any deterioration (probable posterior vitreous detachment). It is excellent to have very competent opticians who can handle a lot more than just the refraction! And staff who work well together.

Barbara, Durham

Meet the team
Andrew Craig
Andrew Craig

Retail Director

Dermot Thompson
Dermot Thompson

Ophthalmic Optician