When visiting the opticians it’s always comforting to see a familiar face. Whether you’re planning to come in store for the first time or you’re a regular customer, knowing the team is a sure fire way to know you’re in capable hands. With that in mind, we would like to introduce you to the team at Specsavers in Diss, who have a combined total of more than 100 years of experience in eye care.

David Richardson (BcHons MCOptom)

David is the ophthalmic director of Specsavers Diss. David has been the resident optician since he opened the store in 2009 and has been testing eyes for 13 years in total. He has gathered a large clientele of patients due to his professionalism and relaxed, welcoming manner. In his spare time, he devotes his time to his family and his church and enjoys football. 

Emily Smyth

Emily is the store manager of Specsavers Diss. Having moved across from Specsavers Norwich on White Lion Street, where she was the training manager, Emily has brought positive change and an exemplary level of service to the Diss store.

Emily has worked for Specsavers for 10 years and optics in general for 12 years, and has a keen knowledge and passion for eye health and fashionable frames. You can find Emily on the shop floor assisting customers and supporting her team to deliver fantastic service. In her spare time, Emily looks after her two young daughters and enjoys socialising with her family and friends.

Paula Jones

Paula has been a key member of staff since the Diss store opened and is a very familiar face around town. Paula delivers fantastic optical service with a smile and is the store’s audiology champion. She promotes audiology with a passion and is a devoted Dementia Friend, as well as having a fantastic record of dispenses.

In her spare time, Paula loves spending time with her grandchildren and travelling. 

Sophie McGregor

Sophie transferred from the Norwich St. Stephens Street store to become the new in-store trainer in January 2017 after working with Specsavers for five years. Sophie has a keen eye for problem solving in store, often offering patients advice, and is currently studying her Certificate 4 in ophthalmic dispensing after gaining her Certificate 3.

In her spare time, Sophie enjoys art, animation and graphic design. 

Now we’ve got to know each other a little better, why not pop in store for a free hearing test with Paula or pick out some frames from the brand new Pierre Cardin collection with Emily’s sage style advice?

Whatever you need, Diss Specsavers is here to help. We look forward to getting to know you too! 

All Diss store information