We are open. Here's how we will keep you safe in store.


Once you've booked, we'll contact you for more information so that we can minimise the time you need to spend in store. You must wear a face covering (unless exempt). By request of the Welsh Government we are currently prioritising those with clinical issues. Please be mindful of local coronavirus restrictions when attending your appointment. IMPORTANT: If you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally if you’re awaiting the result of a COVID test or have been asked to self isolate you should not be attending until advised to do so.

Colwyn Bay

Average customer rating out of 5 for this store is

14 Bay View Shopping Centre, Colwyn Bay, Conwy, LL29 8DG

Get directions

01492 523 810

Book appointment

Visit our hearing centre


Store services

Additional info

Platinum Employer accredited
optical banner

Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

The thoroughness, helpfulness and expertise of your staff.

Michael, Colwyn Bay

The overall friendliness of staff and willingness to help wherever needed during these difficult times

Claire, Colwyn Bay

Haw you protecting your staff & members of the public.Haw professional staff where and informative with the procedure.

Nerys, Colwyn Bay

Meet the team
Erica Chapman
Erica Chapman

Retail Director

Rachel Chapman
Rachel Chapman

Ophthalmic Director