Once you've booked, we'll contact you for more information so that we can minimise the time you need to spend in store. You must wear a face covering (unless exempt).


By request of the Welsh Government we are currently prioritising those with clinical issues.

IMPORTANT: If you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally if you’re awaiting the result of a COVID test or have been asked to self isolate you should not be attending until advised to do so.

Colwyn Bay

14 Bay View Shopping Centre, Colwyn Bay, Conwy, LL29 8DG

Get directions

01492 523 810

Book appointment

Visit our hearing centre


Store services

Additional info

Platinum Employer accredited
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Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

How professional each and every staff member was under a busy period during my visit.

Anthony, Colwyn Bay

The overall service was brilliant. Friendly staff throughout the store and I was told I didn't need glasses, not pushed to buy something I didn't need.

David, Colwyn Bay

Customer service. Always new what stage of the test I was at and what was happening next. They used my name, introduced me to the next person and introduced themselves

Alison, Colwyn Bay

Meet the team
Erica Chapman
Erica Chapman

Retail Director

Rachel Chapman
Rachel Chapman

Ophthalmic Director