Specsavers in Coleraine first opened in November 1999 with 6 members of staff. Today that number has grown to over 30 with everyone living in and around Coleraine. The store is owned and operated by Judith Ball who lives in Portrush and has 20 years experience in optometry and her business partner Lynn Mackey who is not only a qualified dispensing optician but is also qualified to fit contact lenses.
Training is very important
We currently employ 5 full time optometrists and 5 fully qualified dispensing opticians. Training never stops however and we are constantly updating and improving our skills to ensure the very best service to our customers. Another dispensing optician is currently in training whilst several staff are completing cert 3 and cert 4. We also share our knowledge with optometry students at the Ulster University in Coleraine by providing work experience and placements.
The Hearing Centre is an important part of our customer offering. Store audiologist Joanne Torrens makes the Coleraine Specsavers store a real family affair as she’s Judith’s sister and the driving force behind the Hearing Centre. This is a growing part of the business and in addition to two qualified rHADs we have a full time member of staff currently being trained to help meet customer demand.
Exceeding customer expectations
Having recently made a significant investment in relocating to state-of-the-art new premises we aim to deliver outstanding customer service to our local patients. Our on-site laboratory means we can exceed customer expectations on delivery times, often within hours on the same day. We pride ourselves on delivering high quality service, excellent products and value for money which all together results in satisfied customers and repeat custom. That’s what makes us the opticians and Hearing Centre of choice for the people in the Coleraine area.
For more information or to make an appointment at the store, contact us on 028 7032 6346. Alternatively, please call into the store and one f our team will be more than happy to assist.