Hayley Monks, from Colchester's Specsavers store has been praised for their outstanding customer service. Hayley has been a member of the 62- strong team at the Colchester opticians for six years.

Outstanding customer service 

The customer praised Hayley for the level of service they received and quoted how she helped him through his entire visit to the store, from booking an eye examination, to helping him choose the right pair of glasses. Hayley even helped him save money on his purchase from the designer range of specs available in store.

Praise from store director 

Store director, Nick Hagan said: ‘It is always nice to get feedback about your team and good quality service is always something we strive to achieve in store.’

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