Colchester mayor Gerard Oxford joined Specsavers co-founder Dame Mary Perkins to officially re-open Colchester Specsavers following a major store expansion.
The mayor, mayoress and Dame Mary cut the ceremonial ribbon at the Specsavers store on Long Wyre Street alongside store partners Nick Hagan, Louise Stanton and Colin Hope.
The store has expanded into the vacant unit next door, doubling its size to 5,000 square feet and increasing the number of test rooms from eight to fourteen.
As a result, staff will now be using the latest iHarmony technology, replacing traditional reception desks with mobile, standing and seated service points, and greeting and registering customers on tablet devices, which are also used to measure and dispense their glasses.
The store also offers Ocular Coherence Tomography (OCT) scanning, which was a first in Colchester when it was installed and provided to customers as part of a standard eye test at no additional charge.
Throughout the facilities there are 2,000 frames, from Balmain for adults to Crayola for under 16’s, which are produced in an on-site lab with robot-operated machinery. They are currently the only optician in Colchester to offer a same day service.
When asked about the impact the expansion will have in Colchester, store director Nick Hagan commented: ‘We’ve been keen to expand for a long time and the new store allows for a completely open plan space allowing us to cater to all customers and provide full disabled access in every room.
‘The expansion is a proud milestone for our team, and has only been made possible thanks to the ongoing support from the community for the last 29 years.
‘We are hugely excited about this new development and this investment, representing our commitment to new and existing customers in the town and providing more accessible services for all ages than ever before.’