An optician's insistence at Spevsavers Cleethorpes' on referring a customer to hospital has saved a Grimsby woman from losing her vision.

Jenna Young, aged 26, had been experiencing headaches so visited her GP who advised an eye test with her local opticians. During her appointment at Specsavers Cleethorpes, a swelling on Jenna’s optic nerve was spotted and the optician immediately referred her to A&E based at Diana, Princess of Wales Hospital in Grimsby.

Jenna was diagnosed with papilledema, a condition in which increased pressure in or around the brain causes the part of the optic nerve inside the eye to swell.

Within 10 days of her appointment with Specsavers, Jenna had her bloods tested, a CT and MRI scan and lumbar puncture to treat the swelling. She was also referred to the neurology unit at Hull Royal Infirmary for part of her treatment.

Thank you to local opticians 

Jenna said: ‘I would like to praise Specsavers Cleethorpes. I went for the eye examination and had all the usual eye tests done which resulted in the optician expressing concern.

‘I was advised to visit A&E straight away which led to a diagnosis of papilledema due to intracranial hypertension, which I wouldn’t have known if it wasn’t for the optician spotting it.

‘I had a lengthy stay in hospital and a procedure to take pressure off my brain, I now need regular treatment and medication. Thank you to the optician who saved my life at Specsavers Cleethorpes.’

A word from the store director 

John Maddock, store director at Specsavers Cleethorpes, said: ‘The eye examination showed a swelling on Jenna’s optic disc. We therefore had to act quickly to get her to hospital.

'Her condition, if left untreated, would have caused Jenna to lose her sight completely and can also lead to compression of the cranial nerves. Jenna is a clear example of why it is so important to have regular eye exams.’

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