Staff at Specsavers in Clapham Junction have received high praise for their excellent customer service and professionalism.
Attended to immediately
Clapham Junction local called team members Sukaina and Adeeya ‘absolute stars’ for their support during a visit to the store.
She said: ‘I had an ocular migraine on the day, which I had never experienced before and this is quite distressing when you temporarily have blurred vision and black spots.
‘I was in such a state that day but I was welcomed by Sukaina, who helped calm me down and did everything she possible could to see I was attended to immediately.
‘Sukaina sat me down and offered me water while she ran through the pre-examination questions. She then promptly worked with Adeeya to see that I was attended to. These women are absolute angels and I cannot thank them enough.’
Another customer also wrote in to say how impressed she was with staff during an eye test and contact lens lesson.
She said: ‘Shabbar gave a very warm welcome as I walked into store. Sukainer was lovely and patient while helping me learn how to put my contacts in, and Aaron was the icing on the cake – giving me specific instructions to help get my new lenses in and out.
'All three are an absolute credit to your team.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.