At Specsavers in Christchurch, we strive to keep customers happy and part of the team that ensures excellence is guaranteed is our Practice Manager.
Lauren Ballinger FBDO BSc(Hons) is 29 years old and has worked for Specsavers for over 10 years, exclusively at the Christchurch store. She says: 'Specsavers' investment in career progression really appealed to me and it's great to work for a business that invests in our training to ensure we evolve as individuals and remain very motivated and challenged in our jobs.'
Lauren joined as an optical assistant but early on, set her sights on becoming a dispensing optican. The business has faciliated this request with training where she has passed the necessary qualifactions to step into this role.
Lauren adds: 'I have since gone onto become the store manager which I love as it covers lots of different areas and keeps me on my toes! I have been in this role for five years, and one day is never the same.
'Technology and advancements in the optical industry makes my career very interesting and all the elements of being a store manager - customer liaison, personnel management and engaging with the local community to name just a few - means my role is very varied. I am very glad I went to Specsavers for a fulfilling career!'