Over the past few months, staff at Cameron Toll have completed a training course developed with The National Autistic Society to help support customers with autism.
The initiative aims to build the team’s knowledge about the lifelong developmental disability, while helping to improve the customer experience for people with autism, and their carers.
The online learning modules cover understanding autism; communicating with people with autism; how autism can impact the senses, and adjustments that stores can make.
Hannah Heptinstall, Optical Assistant at Specsavers Cameron Toll, said: ‘The initiative is a great idea that’s being rolled out across Specsavers stores in the UK.
The training will help improve our awareness of how our actions and interaction can have a big impact on those with autism.’